Are you disappointed with the service from your current cleaning company?
Do you feel it's time to end your contract and explore better options?
If you're considering this, you're probably facing some concerns. What if the next company doesn't meet your expectations? Is it possible to improve the current situation? What steps should you take to terminate the existing service and hire a new one?
These are common questions, and you're not alone in dealing with them. Here’s a four-step guide to help you transition from your current cleaning provider to a new one.
Step 1: Examine Your Existing Contract
Start by reviewing the contract you have in place with your cleaning service. Determine if there’s a set term and when it ends. Understand the cancellation requirements.
This information will give you a clear picture of your options. You'll be able to make an informed plan, knowing how soon you can make a change and what steps are required.
Step 2: Discuss Issues with Your Current Cleaning Company
If you’re certain about changing providers, you may skip this step. However, if there’s a possibility that the current company could improve, it’s worth having a serious conversation about your concerns and what you expect from them moving forward.
This won’t stop you from exploring new vendors, but it could temporarily improve the situation while you search for a better alternative.
Step 3: Gather Proposals from New Cleaning Companies
Now is the time to start requesting bids from potential new cleaning services. Outline your expectations clearly and provide a detailed scope of work to the vendors you invite to bid.
Ensure that the companies you're considering have experience with facilities similar to yours and are open to providing references. Ask about the number of man-hours they will dedicate to your site so you can accurately compare the bids.
After reviewing the proposals and selecting your new contractor, request that they be prepared to start earlier than planned in case your current provider ends services abruptly.
Step 4: Issue a Notice to Your Current Cleaning Service
Most janitorial contracts require a 30-day notice for termination, though some may require longer. Coordinate the timing of your notice with the start date of your new company to prevent any service gaps. If possible, have the new company ready to begin early in case the current provider stops services sooner than expected.
By following these steps, you can ensure a seamless transition to a new cleaning service, reducing disruptions and keeping your facility clean and well-maintained.
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